Privacy Policy
Last updated: 22 October 2026
Your privacy matters to us. This page explains what information we collect, why we collect it and how we keep it safe.
1. Who We Are
This Privacy Policy explains how Sri Nidhi Home Health Care (“we”, “us” or “our”) collects, uses and protects personal information when you visit srinidhihomecarebangalore.in, contact us or use our home health care services in Bangalore. Our office is located at #10, 8th Main, 8th Cross, Narayana Nagar 2nd Block, Near DXMAX, Thippasandra, Bengaluru 560062.
2. Information We Collect
When you fill in the enquiry form on our website, we collect the details you choose to share with us:
- Your full name
- Your phone number
- Your email address (optional)
- The service you need
- Your area or location in Bangalore
- Any message you write about the care required
- Your consent to be contacted by phone or WhatsApp
We also receive the information you share when you call us on 7996700111 or email us. When you browse our website, basic technical information such as your browser type, device and the pages you visit may be collected through cookies and server logs.
3. How We Use Your Information
We use your information only to:
- Respond to your enquiry and call you back
- Understand the patient’s needs and suggest a suitable care plan
- Arrange and manage caregivers and care services for your family
- Keep you updated about the care being provided
- Improve our website and services
- Meet our legal obligations
We do not sell, rent or trade your personal information to anyone.
4. Health Information
To plan the right care, you may share details about a patient’s health, condition or routine. We treat this information as confidential and use it only to plan and provide care. Please share only what is needed when using the website form; our care coordinator will ask for further details during the call.
5. Cookies
Our website uses cookies to work properly and to understand how visitors use it. You can accept or decline non-essential cookies through the cookie banner, and you can also manage or delete cookies in your browser settings. Declining some cookies may affect how parts of the website work.
6. Third-Party Services
Our Contact page shows a map provided by Google Maps, which may collect information according to Google’s own privacy policy. Our website is hosted by a third-party hosting provider, and enquiry form submissions are delivered to us by email. These providers only process information as needed to run these services.
7. Sharing Your Information
Your information is shared only with our care team and the caregiver or nurse assigned to your family, with service providers who help us run our website and communications, or when we are required to do so by law.
8. Data Security
We take reasonable steps to protect your personal information from loss, misuse and unauthorised access. However, no method of sending or storing information over the internet is completely secure, and we cannot guarantee absolute security.
9. How Long We Keep Your Information
We keep your personal information only for as long as it is needed to respond to your enquiry, provide our services and meet our legal and record-keeping requirements. After that, it is deleted or securely stored.
10. Your Rights
In line with applicable Indian law, including the Digital Personal Data Protection Act, 2023, you can ask us to:
- Tell you what personal information we hold about you
- Correct or update your information
- Delete your information when it is no longer needed
- Withdraw your consent to be contacted
To make a request, contact us using the details below.
11. Children’s Privacy
Our services are arranged by adults on behalf of their family members. We do not knowingly collect personal information directly from children under 18 through this website.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Sri Nidhi Home Health Care
Phone: 7996700111
Email: srinidhihomehealthcare@gmail.com
Address: #10, 8th Main, 8th Cross, Narayana Nagar 2nd Block, Near DXMAX, Thippasandra, Bengaluru 560062